User Support (Case Manager)

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Book an IME

Search for a doctor by names, speciality, clinic location and their session availabilities to book for an IME.

Upload Paperwork

Send all relevant documentation to the specialist needed prior to the appointment (IME bookings) or assessments (other services).

Cancel a Booking

Cancel a booking for each type of case (including IME Appointments). Cancellation fees may apply.

Download/View a Completed Report

Download and view your completed report for your claimant.

Book for Clinical Records Retrieval

Obtain clinical records for your claimant from a provider.

Book an IME

Upload Paperwork

Cancel an IME Appointment

Download/View a Completed Report

Book for Clinical Records Retrieval

Create an IME Multi-Appointment Booking

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Book a File Review

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Book a Supplementary Report

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Update My Profile/Reset Password

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This manual is intended for users with a Case Manager login. If you’re on the incorrect manual, please select your user type below.

Staff

Specialist